Privacy Policy

This policy explains what information Padmi collects, how it is used and who can see it. It applies to everyone who uses Padmi, including trypadmi.com and the Padmi platform. The connected-email and introducer sections describe the current introductions service. Referral, commission and payment sections also cover existing accounts on our earlier platform; they do not mean payments are available in the current introducer app. Terms like Company, Broker, Buyer and Referral mean the same as in our Terms of Service.

Introducer profiles

Our onboarding conversation saves your replies and the profile built from them: your preferred name, education, places, work, languages, communities and interests. Ethnicity or cultural background is optional and included in your profile only when you choose to share it. We use these details to understand potential shared connections with business owners.

OpenAI processes your replies and relevant saved profile details to help organize the conversation. You can decline any question, ask what is saved, and correct or remove profile details by messaging Padmi. Your onboarding profile and chat are not publicly visible or automatically shared with companies. To delete your saved profile or conversation, contact our team below. Google sign-in provides your identity; it does not give us access to your Gmail inbox.

Connecting Gmail

Connecting Gmail is optional and separate from signing in with Google. With your permission, Padmi sends emails you approve, schedules approved follow-ups and checks incoming messages for replies, delivery failures and opt-out requests. You can review and edit drafts before sending and cancel pending outreach in your workspace.

• Sending: the Gmail sending permission lets Padmi send approved messages from your connected address. Their recipients receive your sender identity and the message you approved.
• Reading: the Gmail read permission lets Padmi retrieve incoming message headers and text to match replies to your outreach, recognize bounces and opt-outs, and stop or adjust follow-ups. This permission covers your mailbox, not just Padmi conversations. The current sync reads recent incoming messages, including unrelated messages, and stores their sender, subject, message and thread identifiers, timestamps and an excerpt of up to 2,000 characters. It also checks for older messages to estimate mailbox age for sending limits.
• Connection and delivery records: we store your connected address, granted permissions, encrypted access and refresh tokens, sync status, approved drafts, schedules and sent-message records.
• AI reply classification: text from replies matched to your Padmi outreach may be sent to OpenAI to identify interest, questions or negative responses. Unmatched incoming messages are not sent to this classifier. Padmi does not use Gmail data to train general-purpose AI models. Classification is automated and can be wrong; your original messages remain available in Gmail.

Gmail data sharing and limited use

Google processes mailbox authorization and email delivery. Supabase stores platform records; Vercel and Railway host the application and API; OpenAI processes matched reply text as described above. We use these providers to operate the features you authorize. Connecting your mailbox does not give participating companies access to your inbox or its unrelated messages.

Padmi's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements. Gmail data is not sold, used for advertising or credit decisions, or used to train general-purpose AI models. People may access Gmail data only with your explicit permission for specific data, when necessary for security investigations or legal obligations, or in aggregated, anonymized form for internal operations. These restrictions take precedence over the general platform-record access descriptions below.

Disconnecting and deleting Gmail data

In Settings, open your sending-email controls and select Disconnect email. Finish or cancel scheduled emails first. Disconnecting removes the stored connection and tokens, stops future mailbox access through that connection and attempts to revoke access with Google. You can also revoke Padmi directly in your Google Account connections. Revoking access does not recall emails already sent.

Disconnecting does not automatically delete previously stored message excerpts, drafts or delivery history. These records currently have no automatic expiry. To request their deletion or deletion of your account, email anirudh@trypadmi.com from your account address and specify the account or connected mailbox. We will respond within 30 days. We may retain limited records required for legal obligations, security or honoring opt-outs; we will explain any retention that applies. Deleting Padmi records does not delete messages in Gmail or recipients' mailboxes.

What else we collect

• Introductory calls: when you book through our Cal.com link, we receive the contact information and meeting details you provide to arrange and follow up on the conversation. Cal.com also processes your booking under its own privacy policy.
• Your account: your name and email address from your Google account, whether you joined as a Company or a Broker, and which version of our Terms you accepted and when.
• Buyer contact details: when a Broker registers a Referral, they enter the Buyer's business name, a contact person's name and contact details, the Introduction date and any notes.
• Deals and payments: Referral decisions, the Buyer payments Companies report, and the invoices and payouts that follow.
• Payment details: Stripe handles invoice payments and payouts. Card and bank details go to Stripe, not to Padmi. Brokers' tax information is used only for tax reporting.
• Technical data: basic logs, such as IP address and browser type, used to run and secure Padmi. We use cookies only to keep you signed in, and we don't use advertising trackers.

How we use it

We use this information to:

• run your account and sign you in;
• record Referrals and decide who gets credit for them;
• calculate, invoice, collect and pay commission;
• send you notifications, such as Referral reminders and payout updates;
• settle disagreements, prevent fraud and keep Padmi secure; and
• meet legal, tax and accounting obligations.

We do not sell personal information, and we do not use it for advertising.

Who can see it

• Brokers see their own Referrals and the status of the related deals, invoices and payouts.
• Companies see the Referrals made to them, including the Broker's name and email and the Buyer details the Broker entered.
• Padmi sees all records, to run the platform and settle disagreements.
• Service providers process data for us: Supabase (sign-in and database), Google (sign-in and connected Gmail), OpenAI (onboarding and reply classification), Anthropic and OpenRouter (research and draft generation, depending on the configured model), Stripe (legacy payments and payouts), Vercel and Railway (hosting). They may use it only to provide their services to us.
• Authorities, when the law requires it.

If you are a Buyer contact

If a Broker entered your details in a Referral, we use them only to record and manage that Referral and the resulting deal. To see, correct or delete them, email our team.

How long we keep it

We keep account information while your account is open. We keep records of Referrals, payments, invoices and payouts for as long as we need them for commission, tax and accounting purposes, even after an account closes. Connected Gmail records follow the retention and deletion explanation above.

Your choices

You can ask to see, correct or delete your personal information by emailing our team. We'll respond within 30 days. We may keep records we need for commission, tax or legal reasons.

Security

We protect your information with access controls and encryption in transit. No system is perfectly secure, so please tell us right away if you think your account has been misused.

Age

Padmi is for business use by people 18 and older.

Changes to this policy

We may update this policy. The current version and its date are always on this page. We will obtain additional consent where required before using connected Google data for a new purpose.

Contact

Questions about privacy: anirudh@trypadmi.com.